Government

The Challenge of Governing in a Digital World

Every Australian relies on government services that work. Behind those services are agencies running on technology estates that have accumulated over decades: SharePoint farms from three generations sitting side by side, email systems that predate smartphones, and document repositories where institutional knowledge goes to disappear. Meanwhile, compliance obligations keep tightening, citizen expectations keep rising, and the mandate to do more with less never goes away.

Evocate has been in the rooms where these challenges get solved since 2009. We’ve consolidated legacy SharePoint environments for regulators, stood up secure collaboration platforms for multi agency programs, and helped departments navigate the gap between where their technology is and where it needs to be. We don’t just understand government IT; we understand the procurement frameworks, the stakeholder dynamics, and the political realities that shape every technology decision.

We’re not here to sell you a cloud migration. We’re here to understand your agency’s mission and build the technology foundation that makes it achievable.

Evocate Understands Government

Government isn’t just another industry vertical to us. We understand that:

• Procurement isn’t simple. Whole of government agreements, panel arrangements, and probity requirements shape how you buy technology. We’ve navigated these frameworks alongside agencies for over 15 years.
• Compliance isn’t optional. The Protective Security Policy Framework, the Information Security Manual, the Archives Act, Freedom of Information; these aren’t checkboxes, they’re the foundation of public trust. Our solutions are built to meet them from the ground up.
• Stakeholders are everywhere. Ministers, executives, program managers, end users, unions, and citizens all have a stake in your technology decisions. We design solutions and communication strategies that bring stakeholders along.
• Change is hard. Public servants have seen plenty of technology projects that promised transformation and delivered disruption. Our approach prioritises user adoption because the best system in the world is worthless if nobody uses it.

Microsoft Solutions That Deliver

Secure Cloud Migration to Microsoft 365

Structured migration programs that move email, documents, and collaboration workloads to the cloud while maintaining security classification and compliance. We’ve migrated agencies with tens of thousands of mailboxes, complex retention requirements, and zero tolerance for data loss.

SharePoint Intranets for Cross Agency Collaboration

Modern intranets built on SharePoint Online that connect distributed teams and enable knowledge sharing across organisational boundaries. Whether it’s a whole of department intranet or a cross agency collaboration hub, we design information architectures that make the right information findable by the right people.

Microsoft Purview for Information Governance

Comprehensive information protection and governance implementations that automate compliance and reduce manual overhead. Sensitivity labels, retention policies, legal hold management, and audit ready reporting, configured to meet your agency’s specific regulatory obligations.

Dynamics 365 for Case and Constituent Management

Tailored CRM solutions that help agencies manage enquiries, cases, and stakeholder relationships efficiently. From citizen service centres to regulatory case management, we configure Dynamics 365 to match your workflows and reporting requirements.

Microsoft Copilot for Government Productivity

Secure, compliant deployment of Microsoft Copilot that augments public servant productivity without compromising sensitive information. We help agencies evaluate, pilot, and roll out Copilot with appropriate guardrails and governance.

Case Studies

EPA Victoria: Three Farms, Two Months, One Platform

EPA Victoria was running three SharePoint farms spanning three technology generations (SharePoint 2007, 2010, and 2013) plus Project Server. Information was scattered, governance was inconsistent, and the operational burden was unsustainable. Evocate consolidated everything into a single unified SharePoint platform in just two months, preserving institutional knowledge while dramatically improving discoverability and reducing management overhead.

Read the full EPA Victoria case study →

Skills Impact: 24 Custom Modules Rebuilt for Dynamics 365

A government funded skills organisation with a heavily customised Dynamics CRM 2016 environment and 24 non compliant application modules. Evocate rewrote every module, migrated to Dynamics 365, and delivered a modern, maintainable platform that met compliance requirements.

Read the full Skills Impact case study →

Why Government Agencies Choose Evocate

• Australian owned and operated with offices in Melbourne, Sydney, Brisbane, Adelaide, and Canberra: local accountability for national programs
• Microsoft Partner and Cloud Solution Provider Tier 1: direct Microsoft relationship for licensing, support, and early access to new capabilities
• Security cleared consultants experienced in government procurement and delivery frameworks
• 186 organisations served across government, defence, utilities, healthcare, and professional services since 2009
• Proven methodology: our EVOLVE framework ensures every project delivers measurable outcomes, not just deliverables

Start the Conversation

Your agency’s digital transformation starts with understanding where you are and where you need to be. That’s exactly what our EVOLVE Engage stage is designed for: no assumptions, no premade solutions, just a genuine effort to understand your context.

Contact us to schedule an initial Engage session, or call 1300 386 228 to speak with a government technology specialist.