Process Automation That Replaces Manual Work

Evocate builds automations using Microsoft Power Automate and the broader Power Platform. Our focus is on replacing the repetitive, manual tasks that cost your team hours every week: data entry between systems, approval chains that stall in email inboxes, report generation that someone does by hand every Monday morning.

We work primarily with Power Automate because it sits inside the Microsoft 365 stack your organisation already pays for. That means automations can trigger from SharePoint uploads, Outlook emails, Teams messages, Forms submissions, and Dynamics 365 events without needing separate infrastructure or additional licensing in most cases.

A typical engagement starts with a process mapping workshop where we identify the manual workflows costing your team the most time. We then build, test, and deploy automations in order of business impact. Common examples include invoice approval workflows, new starter onboarding sequences, compliance document routing, and automated notifications when data changes in your CRM or ERP.

For organisations with legacy systems that do not have modern APIs, we also implement desktop flows (formerly UI flows) that automate interactions with older applications through screen recording and replay. This is particularly useful for government agencies and utilities running systems that were built before APIs were standard.

Evocate provides ongoing support for automations after deployment, including monitoring, error handling, and updates when business processes change. Call 1300 386 228 to discuss what you want to automate.

RPA Consulting Australia

Process Discovery

Process Discovery & Automation Assessment

Evocate’s process discovery services identify automation opportunities across your organisation. We analyse your workflows, document repetitive tasks, and prioritise candidates based on ROI, complexity, and compliance impact. Our consultants use process mining tools and stakeholder interviews to build a comprehensive automation roadmap aligned with your strategic objectives.
Power Automate

Power Automate Cloud Flows

Automate cloud based workflows with Evocate’s Power Automate implementation services. Our consultants build automated flows that connect Microsoft 365, Salesforce, SharePoint, and hundreds of other cloud services. From approval workflows and notification triggers to complex multi step business processes, we create reliable automations that run 24/7 without human intervention.
Desktop Automation

Desktop Automation & RPA Bots

Eliminate repetitive desktop tasks with Evocate’s robotic desktop automation services. Using Power Automate Desktop, UiPath, and Automation Anywhere, we build software bots that interact with legacy applications, web portals, and desktop software just as a human would. Our team handles bot design, testing, deployment, and ongoing management.
Document Processing

Intelligent Document Processing

Transform document heavy workflows with Evocate’s intelligent document processing solutions. We combine OCR, machine learning, and RPA to automatically extract data from invoices, contracts, forms, and emails. Our implementations reduce processing time from hours to minutes while improving accuracy and audit compliance for finance, legal, and operations teams.
System Integration

Legacy System Integration

Connect disconnected systems without expensive API development using Evocate’s RPA integration services. Our bots act as middleware between applications that lack native connectivity, transferring data, triggering actions, and maintaining synchronisation across your technology stack. This approach is ideal for Australian organisations with hybrid on premises and cloud environments.
RPA Security

RPA Governance & Security

Implement strong RPA governance and security frameworks with Evocate’s Australian consultants. We establish bot credential management, audit logging, change control, and compliance monitoring that meet Australian privacy and industry regulations. Our security first approach ensures your automation program scales without introducing operational or data protection risks.
RPA Scaling and Bot Management

Scaling & Bot Management

Evocate helps you scale from pilot automations to an enterprise robotic operations centre. Our team designs bot orchestration, queue management, and load balancing strategies that handle high volume processing across multiple business units. We implement monitoring dashboards, exception handling, and failover mechanisms for mission critical automations.
RPA Training and Managed Services

RPA Training & Managed Services

Build internal RPA capability with Evocate’s training and managed services. We offer Power Automate and UiPath training for citizen developers, IT staff, and operations teams at your office or virtually. Our managed service packages include bot maintenance, platform updates, and continuous improvement, ensuring your automations remain reliable as business requirements evolve.

What Is RPA and Why Does It Matter?

Robotic Process Automation (RPA) uses software bots to perform repetitive, rule based digital tasks that humans currently do manually. In the Microsoft ecosystem, Power Automate provides both cloud flows (API based automation) and desktop flows (screen based automation for legacy systems) within a single platform that integrates with Microsoft 365, Dynamics 365, and hundreds of third party services.

Cloud workflow automation

Power Automate cloud flows trigger from events across Microsoft 365, Dynamics 365, and third party services to automate approvals, notifications, and data movement.

Desktop automation for legacy systems

Power Automate Desktop records and replays screen interactions with applications that lack APIs, bridging modern and legacy systems.

Intelligent document processing

AI Builder within Power Automate extracts data from invoices, forms, and contracts using machine learning without manual data entry.

Citizen developer friendly

Low code design means business users can build simple automations themselves while IT maintains governance over the platform.

RPA Capabilities Evocate Delivers

Practical delivery areas with the architecture, governance, and adoption detail needed for production Microsoft environments.

1

Process Discovery and Assessment

Evocate identifies automation opportunities across your organisation using process mining, stakeholder interviews, and task analysis. We prioritise candidates based on time savings, error reduction, compliance impact, and implementation complexity.

  • Process mapping workshops with business teams
  • Time and motion analysis for manual tasks
  • ROI modelling with payback period estimates
  • Complexity scoring and sequencing recommendations
  • Automation roadmap aligned with strategic priorities
2

Power Automate Implementation

Evocate builds Power Automate cloud flows and business process flows that connect your Microsoft 365 applications, line of business systems, and third party services. We handle complex multi step automations with error handling, retry logic, and monitoring.

  • Approval workflows with conditional routing and escalation
  • Data synchronisation between disconnected systems
  • Document generation and distribution automation
  • Scheduled report compilation and delivery
  • Event driven notifications and alerting
3

Desktop Flow Development

Evocate builds Power Automate Desktop flows for organisations with legacy applications that lack modern APIs. Desktop bots interact with older systems through the user interface, automating data entry, extraction, and processing tasks.

  • Legacy application data entry automation
  • Web portal interaction and scraping
  • File processing, conversion, and routing
  • Mainframe and terminal emulator automation
  • Hybrid flows combining cloud and desktop actions
4

Intelligent Document Processing

Evocate implements AI Builder document processing models that extract structured data from invoices, purchase orders, receipts, and custom forms. We train models on your document formats and connect outputs to downstream business processes.

  • Invoice data extraction and validation
  • Custom form recognition model training
  • Receipt processing for expense management
  • Contract clause identification and routing
  • Integration with finance, procurement, and compliance systems
5

RPA Governance and Managed Services

Evocate establishes governance frameworks for automation programmes and provides ongoing managed services that keep bots running reliably as business processes evolve.

  • Bot credential management and security controls
  • Monitoring dashboards for flow health and performance
  • Change management and version control for automations
  • Monthly optimisation reviews
  • Error investigation and resolution

Business Benefits and ROI

Outcomes designed around measurable business value, stronger governance, and lower operational friction.

Recover hours lost to repetitive tasks

Automation handles data entry, approvals, and report generation that currently consumes staff hours every week.

Eliminate manual data entry errors

Bots follow rules precisely, removing transcription mistakes that create downstream problems in finance, compliance, and operations.

Accelerate process cycle times

Automations run 24/7 without breaks, turning multi day approval chains into minutes and overnight batch jobs into real time processing.

Bridge legacy and modern systems

Desktop automation connects older applications to modern platforms without expensive API development or system replacement.

Scale without adding headcount

Handle growing transaction volumes by deploying additional bots rather than hiring additional staff for manual processing.

Industries We Serve

Government

RPA and Power Automate workflows for government agencies reducing manual processing while preserving audit and approval controls.

Utilities & Energy

Automation for utilities and energy operators streamlining work orders, compliance evidence, outage notifications, and reporting.

Defence

Controlled RPA programs for defence organisations automating repetitive tasks with credential vaulting, logging, and change control.

Transport & Logistics

RPA workflows for transport and logistics teams automating bookings, status updates, proof of delivery, and exception handling.

Healthcare & Aged Care

Automation for healthcare organisations reducing manual administration across referrals, forms, rosters, and reporting.

NDIS & Community Services

RPA for NDIS and community service providers automating intake, plan documentation, claims support, and compliance tasks.

Mining & Resources

RPA for mining and resources teams automating safety forms, maintenance updates, procurement steps, and production reporting.

Professional Services

RPA for professional services firms automating client onboarding, document routing, billing support, and reporting tasks.

Evocate’s EVOLVE Methodology

A structured delivery rhythm that keeps discovery, validation, launch, and continuous improvement connected.

1

Engage

Identify manual processes costing time and accuracy through stakeholder workshops, process mapping, and task observation.

2

Validate

Confirm automation feasibility, calculate ROI, assess system access requirements, and sequence implementation by business impact.

3

Optimise

Design automation architecture, error handling logic, integration points, and governance framework before building.

4

Launch

Build, test, and deploy automations with user acceptance testing, fallback procedures, and monitoring from day one.

5

Verify

Measure time savings, error reduction, and throughput against agreed targets to confirm business value delivery.

6

Evolve

Ongoing managed services including bot health monitoring, process change updates, and continuous identification of new automation opportunities.

Integration with the Microsoft 365 Ecosystem

Clean integration points across Microsoft 365, Power Platform, security, automation, and employee experience.

Microsoft 365

Power Automate triggers from SharePoint, Outlook, Teams, and Forms events to automate everyday workplace processes.

Dynamics 365

CRM and ERP automation including lead routing, case escalation, invoice processing, and record synchronisation.

SharePoint

Document approval workflows, metadata tagging, retention actions, and content routing triggered by library events.

Azure

Azure Functions and Logic Apps extend automation capabilities for complex integration and high volume processing.

AI Builder

Machine learning models for document processing, prediction, and classification within Power Automate flows.

Third party connectors

Over 1000 pre built connectors link Power Automate to Salesforce, SAP, ServiceNow, Xero, and other business platforms.

Delivery that fits your business

Microsoft Partner

Practical guidance across Microsoft 365, Azure, SharePoint, Teams, Dynamics 365, Power Platform, security, and governance.

Certified Consultants

Senior specialists who can move from strategy into delivery, adoption, migration, support, and continuous improvement.

Australian Business

Local consulting for Australian organisations, backed by national experience and a delivery record across the country.

Why Evocate

Experience

Delivering Microsoft consulting outcomes since 2009.

Clients

Trusted by 186 clients across Australia and the Asia-Pacific region.

Delivery

622 completed projects and 1,068 total engagements.

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Trusted by 186 organisations across Australia

Government Defence Utilities Healthcare Aged Care NDIS Mining Financial Services Professional Services
Basslink
Linx Cargo Care
Melbourne Airport
Mazda
Rinnai
Linfox
Penske
Sigma Healthcare
DJPR
EPA Victoria
Hostplus
University of South Australia
MACG
AIDA
Vinnies
VMCH
EACH
Cohealth
MyHealth
Asteria
Elbit Systems
Microsoft Solutions Partner for Modern Work Microsoft CSP Tier 1 Partner
See all our clients

One conversation. The whole Microsoft platform.

Tell us what you are working on and we will map the right next step, whether that is consulting, licensing, managed services, or all three.

Contact Us Call 1300 386 228

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Frequently Asked Questions

Robotic Process Automation (RPA) uses software bots to perform repetitive, rule based digital tasks. Evocate helps Australian organisations identify automation opportunities, build reliable bots, and scale their RPA program, reducing costs, eliminating errors, and freeing staff for higher value work.
Evocate offers process discovery, Power Automate cloud and desktop flows, UiPath and Automation Anywhere implementation, intelligent document processing, legacy system integration, governance frameworks, scaling strategies, training, and ongoing managed services for organisations across Australia.
Costs vary by complexity and platform. Contact Evocate for a tailored proposal.
Simple automations can be deployed in 2-4 weeks. Complex multi system integrations with document processing typically take 6-10 weeks. Enterprise RPA programs with governance frameworks extend to 3-6 months. Evocate delivers detailed timelines during the proposal stage.
Yes. Evocate provides Power Automate and UiPath training for citizen developers and IT administrators, plus ongoing managed services including bot monitoring, maintenance, platform updates, and continuous improvement programs.
Evocate is a Microsoft Solutions Partner for Modern Work with 622 projects delivered since 2009. Our team combines deep Microsoft Power Platform expertise with UiPath and Automation Anywhere capabilities. We deliver Australian based consulting with no offshore outsourcing, ensuring local accountability and understanding of VIC business conditions.