The Relationship
Sydney Catholic Schools operates a large network of schools, where child safety and safeguarding are paramount and the supporting systems must be both robust and current. Evocate’s relationship is anchored in the Child Safe Communities solution, first delivered under a goods and services agreement and then carried forward through a later system upgrade. It is a relationship measured in years and in the seriousness of what the system underpins.
The Work
- Child Safe Communities agreement (2017): delivered the Child Safe Communities solution under a goods and services agreement with an SLA, establishing the platform and its support
- System upgrade (2021): upgraded the Child Safe Communities platform, keeping it current and supported
- Ongoing support: maintained continuity of knowledge about how the system is configured and used across the network
Why the Relationship Endures
Safeguarding systems cannot be allowed to fall behind. The 2017 agreement put the Child Safe Communities solution and its support on a formal footing, and the 2021 upgrade shows Evocate staying with the system rather than leaving it to age. For an education body with strict child-protection obligations, having the same partner deliver and then upgrade the platform means continuity of knowledge about how it is configured and used. That continuity is exactly what a safeguarding-critical system needs.
What This Means for Other Clients
Sydney Catholic Schools shows that for compliance-critical and safeguarding systems, the upgrade matters as much as the original build. A solution that is delivered and then neglected becomes a liability; one that is upgraded on schedule stays an asset. The organisations trusted with the most sensitive systems are the ones that most need a partner who returns to keep them current. Evocate’s return to upgrade the Child Safe Communities platform demonstrates the kind of long-term stewardship that education and not-for-profit bodies should expect from a partner trusted with sensitive systems.
