The Challenge
Lisachem supplies laboratory and medical products, a precise, logistics-driven business where orders, records, and communication have to be reliable. Like many established companies, it had a Microsoft 365 environment in place but limited visibility into how it was configured and whether it was being used well. Tools were available but underused, settings had accumulated over time without review, and staff were working with only a fraction of what the platform offered. The result was wasted licensing value and inconsistent ways of working. Lisachem needed two things: a clear understanding of its current environment, and practical training to help the team get more out of it.
What Evocate Delivered
Evocate ran a Microsoft 365 environment discovery for Lisachem, paired with staff training:
- Environment review: reviewed the existing Microsoft 365 tenant and configuration
- Usage assessment: assessed how staff were using and underusing the available tools
- Value gaps: identified quick wins, gaps, and licensing the business was already paying for
- Role-relevant training: delivered practical training sessions on the core Microsoft 365 apps
- Ways of working: gave guidance on better collaboration and file storage practices
- Recommendations: provided findings to guide further improvements
Outcomes
Lisachem now has a clear picture of how its Microsoft 365 environment is set up and where it can do better. Staff have been trained on the tools they use every day, so the business is getting more value from licensing it already holds. Underused capability has been surfaced, and inconsistent habits replaced with practical, shared ways of working. The discovery gives leadership an informed basis for any further investment.
Why This Matters
Many organisations own far more Microsoft 365 capability than they use, and the gap is usually understanding, not licensing. Lisachem shows the value of pairing a discovery with training: first see clearly what the environment is, then equip the people who work in it every day. For any established business on Microsoft 365, it is a low-risk way to get value from what has already been paid for and lift how the whole team works.
