The Challenge
Innovative Interiors is a window furnishings and interiors business, a hands-on operation where the team is focused on customers, products, and installations, not IT. Like many businesses of its size, it had no dedicated technology function and needed its email and core tools to simply work. Setting up a Microsoft 365 environment properly the first time matters: get identity, mailboxes, and licensing wrong and the problems follow you for years. Innovative Interiors also did not want to be left alone with a new environment after go-live. It needed both a clean setup and someone to call when something needed attention.
What Evocate Delivered
In 2021 Evocate set up Innovative Interiors’ Microsoft 365 tenant, migrated its email, and took on ongoing managed services:
- Tenant provisioning: configured the Microsoft 365 tenant, identity, and licensing
- Email migration: moved existing email into Exchange Online without data loss
- Core setup: set up mailboxes, file storage, and the core productivity tools
- Security baseline: applied sensible security settings for a small business
- Desktop configuration: configured desktops and end users so staff were ready on day one
- Managed services: put in place an ongoing arrangement for support and administration
Outcomes
Innovative Interiors runs on a properly configured Microsoft 365 environment, with email, files, and identity set up cleanly from the start. Staff have modern, mobile-ready tools and a secure baseline behind them. Most importantly, there is no gap between setup finished and who supports this now. Evocate stays on as the managed services partner, so issues get handled and the environment is maintained rather than left to drift.
Why This Matters
For a small business, the value is not just a working Microsoft 365 tenant, it is having one partner who builds it right and then runs it. Innovative Interiors shows how setup, migration, and managed services belong together: move once, properly, then keep it healthy. For any business without internal IT, it is a model for getting onto Microsoft 365 and staying supported, so the team can stay focused on the actual work.
