The Challenge
Holdsworth House Medical Group is a healthcare provider, and healthcare is one of the most targeted sectors for email-borne attack. Phishing, business email compromise, and malware all arrive the same way, through the inbox, and a single successful message can expose patient data, trigger a financial loss, or disrupt clinical operations. The native filtering that ships with cloud email catches a lot, but determined phishing and account-takeover attempts increasingly slip through. Holdsworth House needed a stronger, purpose-built layer of email security, and it needed the licensing handled properly rather than left as a gap.
What Evocate Delivered
In 2024 Evocate supplied Avanan email protection licensing and managed the rollout:
- Assessment: reviewed the existing email environment and threat exposure
- Licensing: right-sized and supplied Avanan licences for the user base
- Deployment: rolled out Avanan as a protection layer over the organisation’s cloud email
- Policy configuration: set up anti-phishing, anti-malware, and account-takeover policies
- Tuning: balanced protection against false positives so legitimate clinical mail flows
- Handover: briefed the team on alerts, quarantine, and day-to-day administration
Outcomes
Holdsworth House now has a dedicated email-security layer inspecting mail for phishing, malware, and impersonation before it reaches staff. Threats that native filtering can miss are caught and contained, reducing the risk of a breach that starts with one click. Licensing is sized to the organisation and managed through a single partner, so there is no compliance grey area. For a medical group handling sensitive patient information, that is a direct reduction in clinical and reputational risk.
Why This Matters
In healthcare, the inbox is the front line. Standard filtering is necessary but rarely sufficient against modern phishing and account takeover. Holdsworth House shows how Evocate adds a focused, well-tuned email-security layer, licensed correctly and rolled out without disrupting clinical work. For any medical or patient-facing organisation, it is a practical, contained engagement that meaningfully lifts protection where attacks actually land.
