The Relationship
Focus Gastro is a gastroenterology practice, a clinical business where patient information must be protected and systems simply cannot fall over during a clinic day. Evocate’s relationship began with a Microsoft 365 migration paired with managed services, then moved on to the underlying infrastructure with a server upgrade and improved backup. The work covers both the cloud productivity layer and the on-site resilience beneath it.
The Work
- 2021, Microsoft 365 migration with managed services: modernised productivity and put support in place
- 2022, server upgrade and backup project: strengthened on-site infrastructure and data protection
Why the Relationship Endures
A medical practice depends on both its cloud tools and its local infrastructure, and a weakness in either is a risk to patient care and to compliance. Evocate handled the Microsoft 365 migration and support first, then addressed the server and backup so that data was properly protected and recoverable. Covering both layers with one partner means there is no finger-pointing between a cloud provider and an infrastructure provider when something needs attention.
What This Means for Other Clients
Focus Gastro shows that moving to the cloud does not remove the need to look after on-site systems and backups, particularly in healthcare. The two engagements together give the practice a resilient whole rather than a modern front end on fragile foundations. For medical and clinical businesses, the lesson is to choose a partner who will take responsibility for both the Microsoft 365 environment and the infrastructure that supports it, so resilience is designed in rather than assumed.
