The Partnership
EACH is one of Australia’s most established NDIS and community health providers, delivering disability support, mental health, and primary health services across a national footprint. Evocate has been EACH’s Microsoft platform partner since 2016, a decade long engagement that has spanned every major shift in EACH’s technology environment.
The Work
Across ten years of partnership, Evocate has delivered:
The early platform (2016-2018)
- Continuous SharePoint SLA support providing dedicated capacity for platform development and operational support
- A custom SharePoint Invoice Form solution to replace manual invoice handling
- Workflow solutions for corporate document processing
- The migration of EACH’s SharePoint environment to SharePoint Online
Integrations and modernisation (2019-2021)
- Discovery and integration work between Dynamics NAV (EACH’s finance platform) and SharePoint Online
- Custom Dynamics SharePoint integration delivery
- Conversion of 18 legacy SharePoint workflows to modern Power Automate flows, a substantial RPA modernisation that future proofed EACH’s automated business processes
- Continued SLA support and ad hoc development across the platform
Security and modern web (2022-2025)
- Sustained SharePoint SLA covering ongoing development and operational support
- Security Assessment Remediation work hardening the EACH Microsoft 365 tenant against contemporary threats
- A complete rebuild of EACH’s public facing eachchild.com.au website on a modern WordPress CMS platform
- SharePoint rebranding aligned to EACH’s evolving organisational identity
- Multi sprint development of EACH’s Child Service Directory Website
- Continued enhancement and support SLA active through 2025 and beyond
Why the Relationship Endures
EACH has stayed with Evocate for a decade because the partnership has flexed with the organisation. NDIS providers operate in a regulatory environment that has shifted substantially over the last ten years: from the early NDIS rollout, through the rapid scaling phase, into the current era of consolidation and increased compliance focus. Across all of those shifts, EACH has needed a Microsoft delivery partner that could keep pace.
The breadth of work (from custom SharePoint forms in 2016 through to security remediation and modern public web platforms in 2025) reflects what an effective long term Microsoft partnership looks like for an NDIS funded organisation. Not a single project. Not a single platform. A continuous capability that scales with the business.
What This Means for Other Clients
EACH demonstrates Evocate’s depth in the NDIS and community health sector. For NDIS providers, community health organisations, and not for profits operating at scale across Australia, EACH is the proof point that Evocate’s Microsoft delivery capability sustains across a decade and across the platform shifts that the sector requires.
