The Challenge
Dr Rosemary Wong runs a medical practice where clinicians’ time and patient data both matter. Like many practices, it needed to move off ad hoc email and file storage onto a secure, supported platform, without losing access to anything or asking clinical staff to become IT experts. The practice also wanted one organised place for staff information and a partner to keep the whole environment running afterwards.
What Evocate Delivered
In 2021, Evocate delivered an end-to-end move to Microsoft 365, an intranet, and ongoing support:
- Discovery and planning: audited existing mail, files, and accounts before any data moved
- Microsoft 365 migration: moved email and files into Microsoft 365 with minimal disruption to the practice
- theHub intranet: deployed Evocate’s SharePoint-based intranet as a single home for staff resources, forms, and announcements
- Training and handover: got staff comfortable on the new environment
- Managed services: took on ongoing support so the practice has a team to call
Outcomes
The practice runs on a secure, modern Microsoft 365 environment with email and files in one managed place. theHub gives staff a single, familiar intranet instead of scattered drives and inboxes. Because Evocate also provides managed services, there is no gap between go-live and knowing who supports the environment afterwards: one partner planned the move, executed it, and keeps it running.
Why This Matters
Small and mid-sized medical practices carry enterprise-grade obligations around data without enterprise-grade IT teams. They need their technology to be secure, current, and supported, so clinical staff can spend their time on patients. Dr Rosemary Wong shows Evocate can take a practice off ad hoc systems, re-establish it on Microsoft 365 with a proper intranet, and stand behind it with managed services: the right model for any practice that wants the technology to simply work.
