The Relationship
ATSILS, the Aboriginal and Torres Strait Islander Legal Service, provides legal services where confidentiality, recordkeeping and reliability carry real weight. Evocate’s relationship began in 2024 with SharePoint and Teams development as part of a broader digital transformation, and deepened in 2025 when Evocate responded to a formal RFP and delivered an electronic records management system (ERMS). The progression moved from modernising how people collaborate to formalising how records are managed.
The Work
- SharePoint and Teams development, 2024: Evocate modernised ATSILS’s collaboration environment, developing on SharePoint and Teams to give staff a better way to work
- ERMS, RFP response and delivery, 2025: Evocate responded to a formal request for proposal and delivered an electronic records management system, bringing rigour and compliance to how records are captured and kept
Why the Relationship Endures
For a legal service, records management is not optional, it is a professional and regulatory obligation. ATSILS putting the ERMS out to formal RFP shows the stakes, and Evocate winning it shows the trust earned through the 2024 transformation work. Having already proven it could deliver well-designed SharePoint and Teams solutions, Evocate was a credible, low-risk choice for something as serious as records management. The relationship moved from improving daily work to securing the organisation’s records.
What This Means for Other Clients
ATSILS shows Evocate can take an organisation from collaboration modernisation through to a rigorously specified records management system, and stand up to a competitive RFP to do it. For legal and regulated organisations, the lesson is that good collaboration foundations and disciplined recordkeeping reinforce each other. The relationship endures because Evocate delivered the everyday well, then earned the work that demanded the most rigour.
