The default Australian model is broken
Most organisations engaging with Microsoft end up managing five separate vendor relationships, each with different terms, SLAs, support channels, and account managers.
A Consultant
To design and build SharePoint, Microsoft 365, Dynamics 365, Azure, or Copilot solutions
An AI Implementer
To adopt Copilot, build AI agents, implement private AI, and govern enterprise AI securely
A Licensing Reseller
To source Microsoft licences and usually with markup through a Tier-1 intermediary
A Software Vendor
For productivity tools, intranets, document management and policy management
A Managed Services Provider
For ongoing IT operations, helpdesk, and infrastructure management
Evocate exists because all five functions belong together. One roof, one account team, one commercial relationship. We call this the five pillar model.
Cloud Consulting
We design, build, migrate, customise, and continuously enhance Microsoft platforms for Australian organisations. The team behind this pillar has been delivering since 2009, across every generation of SharePoint, Microsoft 365, and now the Copilot era.
- SharePoint and intranet platforms
- Microsoft Teams collaboration
- Microsoft 365 modern workplace
- Dynamics 365 (CRM, Sales, Service, Field Service)
- Microsoft Azure cloud architecture
- Microsoft Copilot and AI deployment
- Microsoft Purview governance and DLP
- Power BI, Power Platform, RPA
- Exchange Online migrations
- Custom development and integrations
Across the full Microsoft platform from SharePoint to Copilot to custom microservices.
AI Implementation
AI is no longer a proof-of-concept exercise. Australian organisations need AI that works securely inside their business, with their data, their systems, and their compliance requirements. Evocate helps businesses move from AI ambition to practical implementation.
- Microsoft Copilot adoption and deployment
- AI Strategy & Roadmap development
- AI Readiness Assessment for Microsoft 365 environments
- AI Agents & Automation via Copilot Studio and custom agents
- Secure Enterprise AI with governance and data boundaries
- Private AI Infrastructure for on-premise LLM deployment
From Copilot adoption to private AI infrastructure: practical AI implementation for Australian organisations.
Licensing
This is the pillar that differentiates Evocate from every other Australian Microsoft consultant. We are a Direct Microsoft Tier-1 Cloud Solution Provider at the top of the licensing chain, not a reseller through an intermediary.
- Direct-from-Microsoft pricing: no intermediary markup
- Single licensing relationship: integrated with consulting and MSP
- Continuous licence optimisation: clients save 10-25% in year one
- Direct support escalation: to Microsoft when issues arise
- Evocate product licensing: theHub, DocsEvo, EvoSafe under one umbrella
Direct to Microsoft across Australian and North American operations. No middleman. No markup layers.
One of the few Australian consultancies that is also a Direct Tier-1 CSP, not reselling through other distributors.
Products
We've been building SaaS products on Microsoft 365 since the early years. Patterns kept repeating across engagements, every client needed an intranet, a document management system and a policy hub. So we productised them.
- theHub: branded SharePoint Hub intranet with communications and personalisation
- DocsEvo: document management with metadata-driven search and external portal
- EvoSafe: security and compliance toolkit for Microsoft 365
- Policy Management: centralised policy hub with approval workflows
- Staff Onboarding/Offboarding: automated joiner/leaver workflows
- Application Management: application lifecycle and request management
Built on Microsoft 365, deployed across our client base, licensed under one umbrella.
Managed Services
When clients want one partner running the entire IT operation, Evocate's Managed Services team delivers it. Most clients start with a defined SLA scope and we have clients where we now run the entire IT function end-to-end.
- 24/7 helpdesk and end-user support
- Microsoft 365 tenant administration and optimisation
- Infrastructure management: servers, networks and endpoints
- Security operations: Defender, Purview and Essential 8
- Hardware procurement and lifecycle management
- IT strategic planning and roadmap reviews
From desktops to servers to identity to security to applications and end-to-end IT operations.
How the five pillars work together
Most clients don't engage all five at once. Here's the pattern that plays out across our 17 years.
Many clients also engage Populo, Evocate's IT staffing arm. Evocate delivers the platform, Populo staffs it. Myhealth Medical Group and Accord Appraisals run this combined model.
What the five pillar model means for you
If you're evaluating Microsoft partners, these are the questions that separate Evocate from everyone else.
Can your consulting partner also be your direct Microsoft licensing relationship?
Can your licensing partner build the Microsoft solution they're licensing?
Can your AI partner also secure and govern the AI deployment?
Can your software vendor also run your IT operations?
Can your MSP write custom code on the Microsoft platform when you need it?
For most Australian Microsoft partners, the answer is no.
For Evocate, the answer to all five is yes and has been for 17 years.
Trusted by 186 organisations across Australia
One conversation. The whole Microsoft platform.
Whether you need one project, AI implementation, licensing, products, managed services, or all five, it starts with one conversation.
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